Refund policy

To every respected customer,  

Have a nice shopping here! If you have bought our product.we will try best to let you satisfied in service and delivery.But if you have any question or any problems.please contact with us in firstly.we will try best to help you solve the issues, if you don’t receive it ,we will refund or resend, if product defective, we still can refund or resend. But remember that, we don’t accept negative feedback or reviews without contacting us.otherwise.we will not supply after-sell service any more. Damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to service@kinyo-china.com and we will process an insurance claim on your behalf.

 Cancelled orders after 48 hours are subject to $15 administration fee, if the order has been shipped.Refunds will only be issued to the original credit card that you use when placing your order. To complete your return, we require you to include your name and order number on the package. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.               
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.If you have any other concern please contact us on this email service@kinyo-china.com